Studio488 is a trading name for First in Retail Ltd by using our service you agree to the following terms and conditions, which are subject to change without notice
All clients are currently operating under the terms and conditions below previous terms prior to 20th April 2018 can be found here archived version V29.11.16
1. Turnaround Times and deliverables
Turnaround times are counted using working days only and are estimates, if your job is time critical it is important to let us know, we will advise as to whether we can achieve a target date or not.
2. Commercial Photographers Pricing and quotes
Prices quoted remain in place for 7 days, prices on our websites may be subject to change depending on the product or associated level of project.
3. Pick Up & Return Service
Pick up within the Manchester area are subject to a min order value of £200, return charges for all orders are £9.99 and are carried out by interlink/DPD Insurance on these items are minimal and set by the courier usually £50 per consignment, if you require your goods to be fully insured you must obtain this insurance yourselves or organize your own collection.
4. Our Commercial Photography Services to you
The service First in Retail Ltd provides can be withdrawn at any time without reason
5. Paying for your Photography and projects
Images provided by First in Retail Ltd will be delivered Online upon receipt of cleared payment using Bank Transfer (bacs). (unless we agree credit terms) Final images will not be released before full payment has been received. Clients wishing to discuss alternative payment terms should contact us to speak with a member of our accounts team. All prices are exclusive of VAT, and return delivery if applicable.
6. Credit/Debit Cards
Sorry We do not accept debit or Credit cards
7. Receiving your Images and videos
Once cleared payment has been received the images will be made instantly available online. You will be provided with a unique User Name & Password to access your images from our Client Login area, which is secure. Other methods of delivery are also available.
8. Commercial Photography Refund Policy
aLL Services provided by First in REtail Ltd are none refundable.
9. Cancellation of Commercial Photography projects or studio time
the studio requires a minimum of 48 hours notice for cancellations. Failure to do this will result in a penalty of 50% of the total quoted price for the job payable to First in Retail Ltd. if a cancellation notice is less than 24hrs then the full amount for the entire shoot will payable.
10. Client Confidentiality
First in Retail Ltd do not pass any details on to any third party and all of our clients contact details are kept securely, remain confidential and are never shared, disclosed or given out. this applies to imagery, if we shoot stock that is identical to your stock, for example a barbour jacket, that jacket will be shot processed and treated as individual items for each and every client that we shoot that jacket for, no two images will ever be the same.
11. Insurance Details
First in Retail Ltd. provide no insurance coverage whilst our clients items are at our studio. If insurance cover is required our clients are advised to arrange their own insurance cover. Whilst in transit either to or from our studio, our clients’ products should be covered by the insurance provided by the courier tasked with transporting the goods, and it is the client’s responsibility to ensure that the insurance is sufficient to cover the goods transported. First in Retail accept no responsibility for products lost or damaged in transit, to or from our studios. We hold full public and employee liability insurance for all visitors and people working at the studio. Items returned by ourselves are insured for MAX value of £1000 via Interlink Express, claims for loss must be with the courier, once goods have left our care any liability of damage or loss is that of the courier and client.
12. Commercial Photography Projects
Photography Projects will commence following acceptance of a written or verbal brief provided by our clients. Re-shoots will be chargeable if First in Retail Ltd has adhered to the brief and our client makes changes to the brief after the images have been shot. Re-shoots are charged at the same rate as the original shoot. First in retail reserve the decision to re shoot an item, there has to be a clear and evident mistake in the styling, photography or post production for us to sanction a re shoot.
13. Commercial Photography Image Copyright
First in Retail Ltd. retains copyright on all images supplied to our clients. However, our photography is supplied with an ‘Internal Business Use’ license. we do not stipulate a time limit on this usage. All images supplied must be used by our clients own business as indicated on the invoice, images cannot be distributed, or sold. Additional Usage Rights for the use of images outside of the clients business can be negotiated as required. In the event of a client defaulting on any invoice First in Retail Ltd reserve the right to revoke the license and issue instructions to remove any images in public facing media immediately.
Use of images outside of our terms are deemed to be "unauthorized" and as such must be removed on request, if you fail to remove any images we reserve the right to charge a flat fee of £50 per image per day.
14. Unpaid Invoices
If payment is not made by the due date or in accordance with our clients’ specific payment terms & conditions, we reserve our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation. A fee of £10 (excluding VAT) will be made for each account reminder, duplicate invoice, or any other correspondence, paperwork or phone call involved with the recovery of a debt / unpaid invoice. This is non-refundable and represents time spent pursuing overdue invoices.
In addition, in the event of an unpaid invoice, First in Retail Ltd. reserve their right to revoke all discounts relating to the job for which the invoice remains unpaid, making them null & void and to revert to our full standard pricing structure appropriate to the job.
First in Retail reserve the right to remove ALL license and usage rights to clients with outstanding invoices.
15. Incorrect goods delivered / shortages.
We will quote separately for any items that require time to be "built" or "made ready" this excludes normal activities such as steaming or unpacking. we operate a common sense approach, if an item is going to take more than a few minutes to make ready to shoot then we will charge for this time accordingly
16. Force Majeure
First in Retail Ltd shall have no liability to the client if it is prevented from or delayed in providing its service by acts, events, omissions or accidents beyond its reasonable control, including failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors.
After 30 days Ownership of any goods not collected or not returned for any reason will be transfered to First in Retail Ltd, we reserve the right to dispose of these items as we see fit.
Discounts are based on various criteria agreed by the client and First in Retail Ltd, as such First in Retail Ltd reserve the right to make additional charges if the specified criteria is not met by the client. Our Discount is worked on a number of items over a year, you agree to supply a Minimum number to receive the corresponding discount if the numbers are less you then will be invoiced for the difference.
19. price guarantee
We will beat or match any price you have been quoted for our standard listed photography services (other services are looked at on a case by case basis). All Price Guarantee quotes from other companies need to meet certain criteria this includes but is not restricted too some/all of the following: VAT registration, like for like capability, like for like studio facilities, timescale, usage license.
20. Image usage
Any quoted, invoiced or listed price come with a built in deduction to our default "none licensed" pricing structure. in the event images are used outside of our terms and conditions, or agreement with yourself or failure to remove image/s after we request them to be remove (due to copyright infringement or none payment) then pricing for any images will default to the "none licensed" pricing structure which is £10 per image per day.
We reserve the right in our sole discretion to modify or discontinue the Price Guarantee or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you. The terms of the Best Price Guarantee are governed by English law.
First in Retail does not operate any form of external marketing, and as such any data we use is for general communications with clients and invoicing purposes.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely by our partners until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Your details are not passed on to any third parties for marketing purposes
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are click-able text / banner / image links to other websites)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls.
Users are advised to take caution and good judgment before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.